Last updated: November 4, 2026

This policy explains how Made2Hang ships orders within Australia, including delivery estimates, tracking and what to do if there is an issue with your delivery.

Order Processing

We prepare orders as soon as possible after they are placed. If there is an unexpected delay with your order, we will contact you using the email address provided at checkout.

Shipping Within Australia

Made2Hang currently ships within Australia. Available delivery options and estimated delivery times are shown at checkout before you complete your order.

Delivery timeframes begin once your order has been dispatched. They are estimates only and may be affected by courier delays, public holidays, weather or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the items in your order. Any free shipping offer will be clearly shown at checkout.

Tracking Your Order

When tracking is available, you will receive a shipping confirmation email with your tracking number once your order has been dispatched. Tracking updates may take some time to appear after the email is sent.

Shipping Address

Please check your delivery address carefully before placing your order. If you need to update it, contact us as soon as possible. We may be able to help before the order is dispatched, but we cannot change the address once it is with the courier.

Lost, Damaged or Delayed Deliveries

If your order arrives damaged, appears lost, or is delayed beyond the expected timeframe, contact us at info@made2hang.com with your order number and photos where relevant. We will review the issue and work with the delivery provider to find the next step.

Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible. We can only consider changes before the order has been dispatched. Once an order is in transit, it cannot be changed or cancelled.

Questions

For any delivery question, email us at info@made2hang.com.