Last updated: November 4, 2026

This Privacy Policy explains how Made2Hang collects, uses and handles your personal information when you visit our website, place an order or contact us.

Information We Collect

We may collect information you provide when you place an order, create an account, subscribe to updates or contact us. This may include your name, email address, phone number, billing address, delivery address and order details.

When you use our website, we and our store platform may also collect technical information such as your device type, browser, IP address and how you use the site. This information helps the website function correctly and helps us understand how customers use it.

How We Use Your Information

We use your information to process and deliver orders, communicate with you about an order or enquiry, provide customer support, prevent fraud and improve the way our website works.

If you choose to subscribe to marketing updates, we may send you emails about Made2Hang, new artworks and offers. You can unsubscribe at any time using the link in the email.

Payments and Shopify

Our online store is powered by Shopify. Shopify helps us operate the website, process orders and provide checkout. Payment details are processed by Shopify and its payment providers. Made2Hang does not store your full payment card details.

You can read Shopify's privacy policy at shopify.com/legal/privacy/app-users .

Who We Share Information With

We only share information where it is needed to run our store and fulfil your order. This may include Shopify, payment providers, delivery providers and service providers that help us operate the website or communicate with customers.

We may also disclose information where required by law, to respond to a valid legal request, or to protect the rights, safety and security of Made2Hang and our customers.

Cookies

Our website uses cookies and similar technologies to keep the site working, remember your cart or preferences, and understand website activity. You can manage cookies through your browser settings, although some website features may not work properly if cookies are disabled.

Overseas Processing

Some of our service providers, including Shopify, may store or process personal information outside Australia. This may occur where their systems or support services are located overseas.

Keeping Information Secure

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. No online system can guarantee complete security, so please avoid sending sensitive payment information by email.

Access, Correction and Complaints

You can ask to access or correct personal information we hold about you by emailing info@made2hang.com.

If you have a privacy concern or complaint, contact us first and we will review it. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised last updated date.

Contact

For questions about this Privacy Policy or your personal information, email info@made2hang.com.